SHIPPING - DELIVERY - RETURNS - EXCHANGES
LOCAL PICK UP & DELIVERY
Haus-Envy processes orders Monday through Friday, 9am – 5pm. Orders placed on the weekends will be processed the following week. Orders placed by 5 p.m. will be processed the next business morning, however we do not make any guarantees on delivery times.
Please keep in mind that the local delivery rate is $150 for the trip charge. If any further fee is required, Haus Envy will determine and call directly for payment. No delivery will be made until payment is completed.
Most items can be picked up directly from our retail store in Bradenton, FL. If you have any questions or concerns about the fees, please feel free to email [email protected].
We do not offer shipping at this time.
RETURNS & EXCHANGES
We are committed to providing you with a seamless online shopping experience. If you are not 100% satisfied with your order, you have 7 days from date of sale or shipment to initiate a return. To start Your Return, shoot us an email to [email protected] and we’ll give you instructions for returning your goods.
All refunds are issued via original payment method (minus delivery) within 7 days of received date. Late returns will be refunded to store credit, assuming they are in their new and unused condition. Refunds may take up to 10 days to process.
At our discretion, refunds may be issued for used or damaged items.
Please note that some of our products have an irregular or distressed finish, and therefore they may have blemishes. These items are meant to be unique, therefore the product cannot be considered defective.
We are proud to find you one-of-a-kind items for your shopping experience, however that means items tend to sell-out quickly. In order to accommodate we make every effort to display the most current and accurate product inventory information. If an item is not available for your immediate shipment, you will see a future shipping date (eg: Ships on Aug. 1) when you view that item in your shopping cart. We will notify you directly in the event that a product’s availability date changes.
THANK YOU FOR SHOPPING HAUS-ENVY!